Support
Have a question, found a bug, or need help with a purchase? Here's how to reach us and what to expect.
The fastest way to reach us is by email. We read every message.
Email support@floridahoahelp.comWhat we can help with
Bug reports
Something not working right? Tell us your device model, Android version, and the steps to reproduce it.
Feature requests
Have an idea for a situation or tool we should add? We'd love to hear it.
Purchase support
Trouble with an optional unlock or "Restore Purchases"? Include the Google account email used (not payment details).
Privacy requests
Questions about your data or this app's privacy practices? See our Privacy Policy or write to us.
Accessibility help
Hit an accessibility barrier in the app or on this site? Let us know so we can fix it.
General questions
Anything else about HOA Defender or Florida Chapter 720 topics — just ask.
Response times
| Request type | Typical first response |
|---|---|
| Purchase & billing issues | 1–2 business days |
| Bug reports | 2–3 business days |
| Privacy & accessibility requests | 2–3 business days |
| Feature requests & general questions | Within about 5 business days |
These are targets, not guarantees. HOA Defender is an independent project, and response times may vary.
Before you write
Many common questions are answered on our FAQ and in our free resources. For purchase issues, refunds are handled through your Google Play account under Google Play's policies.
Important disclaimer
HOA Defender is an independent educational app, not a law firm. The developer is not an attorney and does not provide legal advice or representation. Using this app or website does not create an attorney-client relationship. Laws and governing documents change, and every situation is different. Verify current official sources or consult a Florida-licensed attorney.
This resource currently focuses on Florida homeowners' associations governed primarily by Chapter 720. Condominium (Chapter 718) and cooperative laws may be different.
Not affiliated with the State of Florida, DBPR, any homeowners' association or any law firm.